Skills & Competencies for Technical Training Manager

Technical Training Manager job profile

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JOB SUMMARY for Technical Training Manager

Leads the design and delivery of technical training programs.

JOB RESPONSIBILITIES for Technical Training Manager

Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Manages the development of training programs and materials including outlines, text, handouts, hands on exercises, and training evaluations. Establishes processes to monitor results and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Assesses and manages any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on the industry and setting.

Technical Training Manager SALARY RANGE

BASE 50%
$126,419
TOTAL 50%
$137,868
Job Level
M02
Job Code
IT10000305
Education/Degree
Bachelor's Degree
Reports To
Director

Technical Training Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Training Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Technical Training Manager

1 Job Family Competencies – Curriculum Design
Proficiency Level -3
Skill definition-Planning, organizing, and designing learning strategies and processes to create a holistic learning environment and achieve educational goals.
Level 1 Behaviors
(General Familiarity)
Cites the best practices in curriculum design to meet our organization's objectives and outcomes.
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Level 2 Behaviors
(Light Experience)
Applies instructional systems approach to curriculum design, re-design, and development.
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Level 3 Behaviors
(Moderate Experience)
Audits the content of our curriculum to evaluate the effectiveness for a specific audience.
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Level 4 Behaviors
(Extensive Experience)
Drafts guidelines to maximize the features and function of tools for designing a learning curriculum.
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Level 5 Behaviors
(Mastery)
Builds a system to track curriculum progress to establish guidelines in addressing design issues.
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2 Job Family Competencies – Diversity and Inclusion
Proficiency Level -2
Skill definition-Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.
Level 1 Behaviors
(General Familiarity)
Cites key topics and areas in diversity and inclusion to identify impacts on our workplace.
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Level 2 Behaviors
(Light Experience)
Applies diversity and inclusion principles to promote an inclusive working environment.
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Level 3 Behaviors
(Moderate Experience)
Executes cultural programs and processes to maximize organizational diversity and inclusion goals.
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Level 4 Behaviors
(Extensive Experience)
Expands initiatives to reinforce a commitment to diversity and inclusion across our organization.
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Level 5 Behaviors
(Mastery)
Builds strategic partnerships across our organization to establish diversity and inclusion programs.
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3 Technical Training Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Training Manager
Proficiency Level - 4
5 Competency for - Technical Training Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Technical Training Manager

1 Core Competencies – Facilitation
Proficiency Level -5
Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Explains the basic role of the facilitator.
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Level 2 Behaviors
(Light Experience)
Participates in the identification and selection of the most qualified candidates for the group.
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Level 3 Behaviors
(Moderate Experience)
Redirects a group's efforts when the group is getting bogged down.
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Level 4 Behaviors
(Extensive Experience)
Encourages group members to take ownership of the process and the outcomes.
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Level 5 Behaviors
(Mastery)
Deals effectively with ambiguity, resistance, and resignation in a group setting.
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2 Core Competencies – Planning and Organizing
Proficiency Level -4
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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3 Technical Training Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Training Manager
Proficiency Level - 4
5 Competency for - Technical Training Manager
Proficiency Level - 5

Summary of Technical Training Manager skills and competencies

There are 0 hard skills for Technical Training Manager.
9 general skills for Technical Training Manager, Curriculum Design, Diversity and Inclusion, Leadership Development, etc.
11 soft skills for Technical Training Manager, Facilitation, Planning and Organizing, Project Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Training Manager, he or she needs to be an expert in Facilitation, be skilled in Planning and Organizing, and be skilled in Project Management.

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